Shipping policy

SHIPPING POLICY

Last updated: September 24, 2026

At AFTER HOURS, every order is prepared for shipment after payment has been successfully received.

1. ORDER PROCESSING

Orders are generally processed within 1–3 business days after payment is confirmed.

During periods of high demand, promotions, holidays, or other circumstances outside our control, processing may take longer.

2. SHIPPING TIMES

Estimated delivery times vary depending on the destination, shipping method, supplier, and carrier.

Typical estimated delivery time:

Standard shipping: 7–20 business days

These are estimates only and are not guaranteed delivery dates.

Actual delivery times may be affected by customs processing, carrier delays, weather, holidays, incorrect or incomplete addresses, and other circumstances outside our control.

3. THIRD-PARTY FULFILLMENT

AFTER HOURS uses third-party fulfillment and shipping partners to process and deliver orders.

Depending on the product and destination, your order may be shipped directly from a supplier or fulfillment facility located outside your country.

Your order may therefore arrive in separate packages if products are fulfilled from different locations.

4. SHIPPING TRACKING

Where tracking is available, a tracking number will be provided once the shipping carrier has processed the shipment.

Tracking information may take some time to become active after the package has been shipped.

5. CUSTOMS, DUTIES, AND IMPORT FEES

Depending on your country and the shipping method used, additional customs duties, taxes, import fees, or other charges may apply.

Where such charges are imposed by customs or local authorities and are not included in the purchase price or checkout, they may be the responsibility of the customer.

Customers are responsible for providing accurate shipping information and complying with applicable import requirements.

6. INCORRECT SHIPPING ADDRESS

Please carefully check your shipping address before completing your purchase.

If you notice an incorrect address, contact us immediately at [[YOUR SUPPORT EMAIL]].

We will try to assist before the order is shipped, but we cannot guarantee that an address can be changed after an order has entered fulfillment.

7. DELAYED OR LOST SHIPMENTS

If your order has not arrived within the estimated delivery timeframe, contact us at [[YOUR SUPPORT EMAIL]].

We will investigate the shipment and work with the relevant carrier or fulfillment partner.

Where applicable consumer law provides rights relating to non-delivery or delayed delivery, those rights remain unaffected.

8. CONTACT

For shipping questions, contact:

AFTER HOURS
Email: [[YOUR SUPPORT EMAIL]]